Privacy Policy & Legal Information

Privacy Policy

1. Information We Collect

We collect personal and health-related information necessary to provide dental care and manage patient services.

Personal Information

• Full name
• Date of birth
• Email address
• Phone number
• Mailing address

Dental & Health Information

• Dental history and treatment records
• X-rays, images, and diagnostic data
• Appointment and treatment notes
• Insurance and benefit information
• Medical history relevant to dental care

Technical Information

• IP address
• Browser type and device information
• Website usage data

2. How We Use Your Information

We use your information to:

• Provide dental care and treatment services
• Schedule and manage appointments
• Maintain patient health records
• Communicate treatment plans and reminders
• Process insurance claims
• Improve patient experience and service quality
• Comply with legal and regulatory requirements

3. Consent

By using our services or website, you consent to the collection, use, and disclosure of your information for dental care purposes.

You may withdraw consent at any time, subject to legal and clinical record-keeping obligations.

4. Disclosure of Information

We do not sell or rent patient information. We may share information with:

• Dental professionals involved in your care
• Insurance providers for claim processing
• Laboratories or specialists as required for treatment
• Regulatory or legal authorities when required by law

5. Data Security

We implement strong safeguards, including:

• Secure patient record systems
• Restricted staff access to health information
• Encryption and secure storage systems where applicable
• Regular security monitoring

However, no system is completely secure.

6. Data Retention

We retain patient records as required by Ontario dental regulatory standards and legal obligations, even after treatment is completed.

7. Your Rights

You have the right to:

• Access your personal and dental records
• Request corrections to inaccurate information
• Understand how your information is used
• File a complaint with the Office of the Privacy Commissioner of Canada or relevant Ontario authority

Contact: info@orangedentalinc.com

Terms of Use

1. Acceptance of Terms

By using the Orange Dental Inc. website or services, you agree to these Terms of Use and applicable laws in Ontario and Canada.

2. Medical Disclaimer

Information on this website is for general informational purposes only and does not replace professional dental consultation, diagnosis, or treatment.

3. Appointment Policies

Appointments are subject to availability. Cancellation policies and fees may apply for missed or late cancellations.

4. Patient Responsibility

Patients are responsible for:

• Providing accurate medical and contact information
• Following treatment instructions
• Attending scheduled appointments

5. Intellectual Property

All website content, including text, images, and branding, is the property of Orange Dental Inc. and protected under Canadian copyright laws.

6. Limitation of Liability

To the fullest extent permitted by law, Orange Dental Inc. is not liable for:

• Indirect or incidental damages
• Delays in treatment due to external factors
• Use of website information without professional consultation

7. Changes to Terms

We may update these Terms at any time. Continued use of our website constitutes acceptance of changes.

8. Governing Law

These Terms are governed by the laws of the Province of Ontario and applicable federal laws of Canada.

Cookies Policy

1. What Are Cookies

Cookies are small files stored on your device that help improve website functionality and user experience.

2. Types of Cookies We Use

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help understand website usage
• Functional Cookies: Store user preferences and settings

3. Purpose of Cookies

We use cookies to:

• Improve website performance
• Enhance user experience
• Analyze website traffic

4. Managing Cookies

You can disable cookies in your browser settings, but some features may not function properly.

Legal Disclaimer

1. General Information Only

All content is provided for informational purposes only and does not constitute dental, medical, or professional advice.

2. No Guarantees

We do not guarantee:

• Accuracy of all website information
• Availability of services at all times
• Specific treatment outcomes

3. Third-Party Services

We may use third-party providers (labs, insurance companies, software systems). We are not responsible for their policies or performance.

4. Use at Your Own Risk

Use of this website is at your own risk.

Accessibility Policy (AODA Compliance)

1. Commitment

Orange Dental Inc. is committed to ensuring accessible dental care and digital accessibility in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).

2. Accessibility Features

We aim to:

• Provide accessible website navigation
• Ensure compatibility with assistive technologies
• Maintain readable content and clear structure
• Follow WCAG accessibility standards

3. Continuous Improvement

We continuously improve accessibility across our website and patient communications.

4. Feedback

If you experience accessibility barriers, please contact us:

Email: info@orangedentalinc.com

We will respond promptly and take steps to address concerns.